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Collision Service From the Experts

West Chevrolet BODY CENTER - YOUR Knoxville CHEVY CAR & TRUCK REPAIR SOURCE

Welcome to our Body Center where we can perform the services to restore your GM vehicle’s safety, comfort, and performance. Here’s where you can schedule an appointment, learn what to expect from our auto body center experts, the reasons for using genuine GM parts, related collision repair information and other services we offer.
West Chevrolet BODY CENTER
    Man painting a vehicle in a paint booth

      Get Back on the Road With Quality Collision Repair

      When you’ve been involved in a vehicle crash, it can be stressful choosing a repair center that provides high-quality repair and service. At West Chevrolet, you get peace of mind because GM dealership offers expertise needed to get you back on the road, offering GM Original Equipment and OEM repair procedures to help ensure your GM vehicle is restored to its original, pre-collision condition. GM Genuine Parts Collision and Auto Body Parts are guaranteed to provide form, fit, and finish to your GM vehicle.

        Not All Parts Are Created Equal

        GM Original Equipment is important to the repair process. GM OE parts offer proper fit, which eliminates unsightly gaps, rubbing, or other issues caused by improper fit. Since GM Genuine Parts and ACDelco OE parts are those originally designed for your vehicle, you can be sure that they maintain the same structural integrity and quality as those that were factory-installed. When it comes to your collision service, connect with us about GM Original Equipment.
        Auto body tech repairing collision damage
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            The Advantage of GM Genuine Parts vs non-OE Parts

            GM GENUINE PARTS NON-OE PARTS
            Designed to GM’s safety requirements May not have crumple zones or meet manufacturer's stringent safety requirements
            Precise fit May leave unsightly gaps between body panels
            Quick installation May require workarounds and more time to get parts to fit
            Primed and ready for paint May not be primed, affecting paint adhesion and overall finish quality
            Verified build quality No guarantee of material or design quality
            Proven structural integrity Unknown integrity
            Maintains resale value Ill-fitting parts and build quality could affect car’s resale value
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              The Choice Is Yours. Not Theirs.

              Discuss GM OE parts with your insurer.

              GM Original Equipment is the closest to factory installed parts for your GM vehicle. To help promote the proper, safe repair of GM vehicles, it’s important to request OE parts when taking your vehicle in for collision repair.

                Check your policy to be sure you’re covered.

                Check your policy to make sure you are covered for OE parts in all instances. Oftentimes, you may be covered for “parts of the same kind and quality.” Some policies may specify OE parts must be used and other policies may only cover non-OE parts.

                  Where should I take my vehicle?

                  Ultimately, you’re in the driver’s seat when it comes to where to take your vehicle for repair, not your insurance company. As GM dealers, we maintain a high standard of customer service and repair so you can feel confident and secure your vehicle is in the right hands.

                    Keep your GM a GM.

                    Preserve the integrity of your GM vehicle by receiving the proper form, fit, function, and quality you expect from GM Original Equipment, by using GM Genuine Parts and ACDelco parts.
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